tw-ecom-payment-dispute
Handle Taiwan e-commerce payment disputes — credit card chargebacks (扣款爭議), refund across bimonthly boundaries (retro 折讓 trigger), acquirer dispute timelines, and evidence packets. Use when a customer files a chargeback, when issuing cross-period refunds that affect invoices, or when building internal dispute SOP. Do NOT use for simple in-period refunds (gateway-specific skills handle those). STATUS: SKELETON — body pending.
pinned to #4e7f4f8updated last month
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About this skill
Pulled from SKILL.md at publish time.
STATUS: SKELETON — body pending.
Automated checks the publisher passed at publish time — structure, docs, safety, and whether the artifact behaves as claimed.4e7f4f8· last month
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Documentation
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Description quality
65 words · 428 chars — "Handle Taiwan e-commerce payment disputes — credit card chargebacks (扣款爭議), refu…"
README is present and substantial
33,936 chars · 20 sections · 3 code blocks
Tags / topics declared
13 total — ai-agent, anthropic, claude, claude-agent-skills, claude-code, coding-agent (+7)
README has usage / example sections
no labeled section but 3 code blocks document usage
Homepage / docs URL declared
https://vault.asgard-ai.com/skills/
Description is substantive
Description is 65 words.
Documentation present and substantive
Documentation present (SKILL.md, 249 words).
Release history
1- releasecurrent4e7f4f8warnlast month
Contents
Payment Dispute Handling
STATUS: SKELETON — body pending.
When to use this skill
- A customer has filed a credit card chargeback
- Issuing a refund that crosses the bimonthly invoice boundary
- Building an internal dispute-handling SOP
- Preparing evidence packets for acquirer review
- Reconciling dispute outcomes against invoice state
Do NOT use when
- Simple same-period refund → gateway-specific skill
- Consumer-law-level dispute (鑑賞期) →
tw-ecom-compliance-consumer
Core concepts
TODO: chargeback vs 退刷 vs 折讓, typical acquirer timelines, reason codes.
Decision tree
TODO: given reason code → response path.
Implementation guidance
TODO: evidence packet structure, 折讓 triggering logic, accounting entries.
Gotchas
TODO: 5-6 pitfalls (bimonthly boundary, dual-refund double-charge, reason-code mismatch, evidence deadline, acquirer dialect differences).
IRON LAW
TODO.
Output Format
TODO.
Related
tw-ecom-compliance-consumertw-ecom-invoice-void
Last verified: 2026-04
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Related
Verification Before Completion
Evidence before assertions, always
Writing Plans
Turn specs into phased implementation plans
Test-Driven Development
Red → green → refactor discipline for any feature or bugfix
mh install skills/tw-ecom-payment-dispute