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tw-ecom-operations-line-oa

Name: tw-ecom-operations-line-oa
Author: asgard-ai-platform

Run CRM and member retention via LINE Official Account — broadcast cost model, rich menu, auto-response, tagging, 1-to-1 chat, and LINE Pay integration. Use when designing LINE OA strategy for a TW brand, segmenting members for broadcasts, or measuring LINE OA ROI. Do NOT use for generic CRM (use `ecom-rfm-analysis` or `biz-cac-ltv`). STATUS: SKELETON — body pending.

pinned to #4e7f4f8updated last month

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About this skill

Pulled from SKILL.md at publish time.

STATUS: SKELETON — body pending.

Evaluation report

WarningsView full report

Automated checks the publisher passed at publish time — structure, docs, safety, and whether the artifact behaves as claimed.4e7f4f8· last month

Behavioral checks ran but aren't published for this artifact; the static checks above ran at publish time.

Documentation

7 passed2 warnings

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Add a "homepage" or "repository" field to SKILL.md.
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Add at least one fenced example showing a real invocation.
Description quality
57 words · 369 chars — "Run CRM and member retention via LINE Official Account — broadcast cost model, r…"
README is present and substantial
33,936 chars · 20 sections · 3 code blocks
Tags / topics declared
13 total — ai-agent, anthropic, claude, claude-agent-skills, claude-code, coding-agent (+7)
README has usage / example sections
no labeled section but 3 code blocks document usage
Homepage / docs URL declared
https://vault.asgard-ai.com/skills/
Description is substantive
Description is 57 words.
Documentation present and substantive
Documentation present (SKILL.md, 244 words).

Release history

releasecurrent4e7f4f8warnlast month

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LINE OA CRM Operations

STATUS: SKELETON — body pending.

When to use this skill

Designing LINE OA strategy for a TW brand
Setting up rich menu, auto-response, tagging
Segmenting members for broadcasts
Integrating LINE Pay into OA flow
Measuring LINE OA ROI vs EDM

Do NOT use when

Generic RFM → ecom-rfm-analysis
CAC/LTV framework → biz-cac-ltv

Core concepts

TODO: LINE OA tier pricing (輕用量 / 中用量 / 高用量), broadcast vs narrowcast cost asymmetry, tagging strategy.

Decision tree

TODO: member behavior → tag → channel.

Implementation guidance

TODO: onboarding flow, tagging logic, broadcast template, ROI measurement.

Gotchas

TODO: 5-6 pitfalls (tier upgrade mid-month cost, blocked-user bloat, PDPA consent for broadcast, 1-to-1 latency during peak, LINE Notify deprecation impact).